For ages 21 and above

f bajje's
Commitment to
Responsible Gaming

Enjoy entertainment — but within limits. f bajje believes that safe and informed play is the best play. On this page you will find all the ways to set the right limits for yourself.

For players aged 21 and above only

What Responsible Gaming Is and Why It Matters

Online casino and betting is a form of entertainment — much like watching a film or a sport. Problems arise only when entertainment turns into a compulsion, or when someone starts spending beyond their means. f bajje wants every player to play with awareness, within a set budget, and to be able to stop whenever needed.

Responsible gaming means deciding in advance how much time and money you will spend, not placing extra bets to chase losses, and taking breaks from time to time. At f bajje, you can find information on self-limits and account suspension in our FAQ section at any time, no questions asked.

Remember — there is no guarantee of winning. Never play with money whose loss would affect your daily life. Make decisions before you start playing, not during.

f bajje's Commitment

We do not allow any account to be opened without verification — confirming age and identity is our first step.

Minors (under 21) cannot register an account or play.

Our support team is available seven days a week, twenty-four hours a day to assist with responsible gaming.

Tools for Setting Your Own Limits

f bajje gives you control over your own gaming experience. The tools below can be used directly from your account settings — or you can contact our live chat to activate them.

Deposit Limit

Daily / Weekly / Monthly Deposit Limit

Set a maximum on how much you can deposit per day, per week, or per month. Reducing the limit takes effect immediately; a request to increase the limit takes effect after 24 hours.

Time Limit

Daily Session Time Limit

Set how long a continuous session can last. When the set time is up, the system will automatically end the session. Come back each day with a fresh mind.

Cooling-Off

Short-Term Break (Cooling-Off)

Temporarily suspend your account for one to six weeks. You cannot log in or deposit during the break. Your account is reactivated automatically once the break ends.

Self-Exclusion

Long-Term Self-Exclusion

Close your account completely for six months to five years. You will not receive any promotional messages during this period. This is the strongest control measure available.

Loss Limit

Maximum Loss Limit

Set how much you can lose in a day, week, or month before you can no longer place bets. When the limit is reached, the system will notify you and block further bets.

Support

Direct Help via Live Chat

To activate any limit or suspend your account, chat with us in Bengali via 24/7 live chat. No lengthy forms to fill in — just tell us, and we will take care of it.

Recognising the Warning Signs

Problem gambling is not always obvious at first. If you notice any of the signs below in yourself or someone close to you, consider seeking help.

  • Repeatedly increasing bets to try to recover lost money and getting stuck on the same game.
  • Taking loans to bet, dipping into savings, or hiding money from family.
  • Feeling restless, angry, or anxious when unable to play.
  • Spending time playing while neglecting family, friends, or work responsibilities.
  • Lying to others or hiding information about how much you play or how long you play for.
  • Tried to stop playing but failed repeatedly.
  • Relying on playing to relieve stress or sadness.

Check Yourself

Ask yourself the questions below. If the answer to even one of them is "yes", it is a good idea to speak with our support team.

01 Have you spent more than your budget in the past month?
02 Have you played again after a loss to try to feel better?
03 Have family or friends expressed concern about your playing?
04 Do you lose track of time while playing?
05 Have you thought about playing instead of going to work or studying?

Where to Get Help

Asking for help is not a sign of weakness — it takes courage. You can find support through the three channels below.

f bajje Live Chat and Email Support

f bajje's support team is available seven days a week, twenty-four hours a day in both Bengali and English. Tell us directly on live chat that you want to set an account limit or activate self-exclusion — no embarrassing questions will be asked. You can also reach us by email: [email protected]

Support from Family and Trusted People

Tell a family member or a trusted friend about your situation. The support of someone close to you can often be more effective than professional services. A family member can also speak with f bajje support on your behalf.

Professional Counselling

Speak with a mental health professional or addiction counsellor. A number of hospitals and clinics in Bangladesh provide mental health services. Contact the mental health department at your nearest government hospital — the service is completely confidential.

Some Useful Habits for Safe Play

To enjoy casino and betting over the long term, a few simple habits help. Keep these in mind when playing at f bajje:

Set your budget first. Decide on a fixed amount for each session — only use money whose loss will have no impact on your daily life. Keep any winnings aside rather than betting them again.

Set a time limit. Decide before you start how long you will play. Set a timer on your phone. When time is up — whether you are winning or losing — log out.

Do not make decisions based on emotion. Avoid placing large bets when you are angry, sad, or overly excited. Judgement is weaker at those times.

Take regular breaks. Take at least five to ten minutes off every hour. Step away from the screen, drink some water, take a short walk. This helps you stay focused.

Reading f bajje's Terms and Conditions will tell you in what circumstances an account may be suspended or closed and what your rights are. Our Privacy Policy also explains in detail how your personal information is kept secure.

f bajje's goal is for every player's experience to remain positive. We believe a healthy relationship can be built on transparency and trust. To learn more about us, visit the About Us page.

Protecting Minors

To open an account at f bajje and take part in any form of betting or casino activity, you must be at least 21 years old. Age is verified during the registration process and proof of identity may be requested in cases of doubt.

If there are minors in your household, keep your device locked with a PIN or password. Delete any saved passwords in your browser. If you use the f bajje app, lock the app rather than hiding it.

If you suspect a minor is using your account, notify our support immediately — we will act without delay.

Mandatory 21+ Verification

Identity Verification

Age is confirmed through a national identity card or passport.

Account Security

Use a strong password and two-factor authentication.

Keep Login Details Private

Do not share your username or password with anyone.

Frequently Asked Questions about Responsible Gaming

Yes, you can lower your limit directly from your account settings and the change takes effect immediately. However, if you want to increase your limit, there is a 24-hour waiting period after submitting the request — this is intentional, to prevent overspending in the heat of the moment.

Yes. Any balance remaining in your account before self-exclusion is activated can be withdrawn. No new deposits will be accepted during the self-exclusion period. Contact our live chat for more details.

No. Self-exclusion is a firm commitment — your account cannot be reactivated until the set period has ended. This is intentional by design, so that the time is a genuine break.

A family member cannot make direct changes to the account, as privacy must be respected. However, a family member can raise concerns with f bajje support and we will take appropriate action. The account holder can always activate limits themselves at any time.

Cooling-off is a short-term break of one to six weeks — the account is reactivated automatically once the period ends. Self-exclusion is a long-term decision of six months to five years — it cannot be reversed before the period ends, and you will not receive any promotional messages during this time.

f bajje's 24/7 live chat and email support ([email protected]) can be your first step. You can also contact the mental health department at any government hospital in Bangladesh. Professional addiction counselling is completely confidential — seeking it is not a sign of weakness, but of courage.